Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Money Tricks Ltd website and services. By accessing our website or using our services, you agree to be bound by these Terms.

Money Tricks Ltd is a company registered in England and Wales (Company No. 12345678) with its registered office at 42 Regent Street, Birmingham B1 3NJ, United Kingdom.

2. Definitions

In these Terms, the following definitions apply:

• "Company", "we", "us", "our" refers to Money Tricks Ltd
• "Customer", "you", "your" refers to the person or entity using our services
• "Services" refers to all products and services provided by Money Tricks Ltd
• "Website" refers to money-tricks.com and all associated pages
• "Equipment" refers to microclimate control systems, sensors, and related hardware
• "Installation Services" refers to professional installation and setup services

3. Services Provided

Money Tricks Ltd provides the following services:

Product Sales

• Smart thermostats and climate control systems
• Humidity control and monitoring equipment
• Air quality monitoring systems
• Industrial microclimate monitoring solutions

Professional Services

• System design and consultation
• Professional installation services
• Maintenance and support services
• Training and technical assistance

Digital Services

• Online monitoring platforms
• Mobile applications
• Technical documentation and resources
• Customer support portal

4. Order Process and Acceptance

Quotations

All quotations are valid for 30 days unless otherwise specified. Prices are subject to change without notice until an order is confirmed.

Order Acceptance

Orders are subject to acceptance by Money Tricks Ltd. We reserve the right to refuse any order at our discretion. A contract is formed when we issue an order confirmation.

Specifications

All equipment specifications are based on information provided by the customer. It is the customer's responsibility to ensure accuracy of requirements and site conditions.

5. Pricing and Payment

Pricing

• All prices are quoted in GBP and exclude VAT unless stated otherwise
• Prices include standard delivery within mainland UK
• Additional charges may apply for specialist installation or remote locations
• Price adjustments may be necessary for changes in specification or scope

Payment Terms

• Payment terms are typically 30 days from invoice date
• Deposits may be required for large orders or custom solutions
• Late payment charges apply as per the Late Payment of Commercial Debts Act
• We reserve the right to suspend services for overdue accounts

6. Delivery and Installation

Delivery

• Standard delivery is 5-10 working days for stock items
• Custom solutions may require 4-8 weeks lead time
• Delivery dates are estimates and not guaranteed
• Risk transfers to the customer upon delivery

Installation Services

• Installation must be performed by qualified personnel
• Customer must provide safe working conditions and access
• Additional charges apply for modifications required during installation
• Installation dates are subject to scheduling availability

7. Warranties and Guarantees

Product Warranties

• Equipment carries manufacturer warranties typically ranging from 1-5 years
• Warranty terms vary by product and are specified in product documentation
• Warranties are void if equipment is modified or improperly installed
• Warranty claims must be reported promptly with proof of purchase

Installation Guarantee

• Installation services carry a 12-month workmanship guarantee
• Guarantee covers defects in installation workmanship only
• Customer modifications void the installation guarantee
• Guarantee claims require inspection by our qualified engineers

Warranty Exclusions

Warranties do not cover damage caused by:

• Normal wear and tear
• Misuse, abuse, or negligence
• Environmental conditions outside specified parameters
• Unauthorised modifications or repairs
• Acts of God, accidents, or external factors

8. Customer Obligations

Information Provision

• Provide accurate and complete project requirements
• Disclose all relevant site conditions and constraints
• Notify us promptly of any changes to requirements
• Ensure appropriate personnel are available for consultation

Site Preparation

• Ensure safe and accessible working conditions
• Provide necessary utilities and infrastructure
• Complete any required building modifications before installation
• Obtain necessary permits and approvals

Health and Safety

• Comply with all health and safety regulations
• Provide risk assessments and safety documentation
• Ensure appropriate insurance coverage is in place
• Report any safety concerns immediately

9. Limitation of Liability

General Limitations

To the fullest extent permitted by law:

• Our total liability is limited to the value of the specific order
• We exclude liability for indirect, consequential, or special damages
• We exclude liability for loss of profits, data, or business interruption
• Time limits apply to all claims as specified in applicable laws

Exceptions

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breaches that cannot be excluded under applicable law
• Defective products under consumer protection legislation

10. Intellectual Property

Ownership

• All intellectual property rights remain with their respective owners
• Customer receives limited licence to use purchased equipment and software
• Proprietary designs and methodologies remain our intellectual property
• Customer data remains the property of the customer

Usage Rights

• Software licences are non-transferable and non-exclusive
• Reverse engineering or modification of software is prohibited
• Documentation may be copied for internal use only
• Trademark and branding usage requires written permission

11. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with UK GDPR and data protection laws.

• Our Privacy Policy details how we collect, use, and protect your data
• Customer data collected by our systems remains under customer control
• We implement appropriate security measures to protect all data
• Data processing agreements are available for commercial installations

For detailed information, please refer to our Privacy Policy.

12. Termination

Termination by Customer

• Orders may be cancelled before shipment (cancellation fees may apply)
• Service contracts may be terminated with appropriate notice
• Installed equipment remains customer property after full payment
• Ongoing support services may be discontinued with notice

Termination by Company

We may terminate services in cases of:

• Non-payment or breach of payment terms
• Violation of these Terms of Service
• Unsafe working conditions or legal violations
• Circumstances beyond our reasonable control

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Natural disasters, extreme weather, or environmental conditions
• Government actions, regulations, or legal restrictions
• Labour disputes, strikes, or industrial action
• Supply chain disruptions or material shortages
• Pandemic, epidemic, or public health emergencies
• Cyber attacks, system failures, or technological disruptions

14. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the English courts.

Alternative Dispute Resolution

Before pursuing legal action, we encourage resolution through:

• Direct negotiation between the parties
• Mediation through recognised ADR providers
• Industry-specific arbitration where appropriate

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services after modifications constitutes acceptance of the updated Terms.

For significant changes affecting existing contracts, we will provide reasonable notice and allow customers to terminate if they do not accept the modifications.

16. Contact Information

For questions about these Terms of Service or our services, please contact us: